FAQ’s
Got questions? Find quick answers to all your queries in our FAQs!
Frequent Asked Questions – FAQ’s
Here are a few of the Frequetly asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any question please send us an email at hello.unicartt@gmail.com.
- What is Unicartt?
Ans: Unicartt is your go-to online shopping destination, offering a wide range of products across fashion, electronics, home essentials, and more. Our goal is to provide high-quality items at affordable prices with a seamless shopping experience.
- How can I place an order?
- Placing an order on Unicartt is simple:
- Browse through our categories or use the search bar to find the products you want.
- Add the items to your cart.
- Proceed to checkout and enter your shipping and payment details.
- Confirm your order and wait for your confirmation email!
- What payment methods do you accept?
We accept a variety of payment methods, including major credit/debit cards, PayPal, and other secure online payment options. All transactions are processed securely for your protection.
- How long does shipping take?
Shipping times may vary depending on your location and the product. Typically, orders are processed within 1-3 business days, and shipping may take 5-10 business days. You’ll receive a tracking number once your order has been dispatched.
- Do you offer international shipping?
Ans: No
- How can I track my order?
Ans: Once your order has been shipped, we will send you an email with a tracking number. You can use this number to track your package directly on our website or through the shipping carrier’s website.
- What is your return policy?
Ans: At Unicartt, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of delivery for a full refund or exchange. Items must be unused and in their original packaging. For more details, please visit our Returns & Refund page.
- What should I do if I receive a damaged or incorrect item?
Ans: If you receive a damaged or incorrect item, please contact our customer service team immediately at hello.unicartt@gmail.com. We will assist you in processing a return or exchange as quickly as possible.
- How do I contact customer service?
Ans: You can reach our customer service team by emailing hello.unicartt@gmail.com We’re here to assist you with any questions or concerns you may have.
- Can I cancel or modify my order after placing it?
Ans: We try to process orders as quickly as possible, so cancellations or modifications may not be possible once the order is confirmed. If you need to make changes, please contact us at hello.unicartt@gmail.com as soon as possible, and we’ll do our best to assist you.